Consequential loss: Who picks up the pieces?

A situation that comes up over and over again is that of liability for consequential loss, or in plain English,who has to foot the bill for a customer’s losses when equipment, supplied by an installer from a supplier, fails within its warranty period

Tricked in the trade: Email scams and what to watch

We have noticed a significant increase in members asking us about offers of work they have received via email, and especially schemes where they are asked to pay an up-front fee in order to be added to a potential customer’s panel of tradesmen.

A lot of unnecessary prolix: Why you should avoid amending performance bond wording

Just because you can amend it, doesn't necessarily mean that you should, as this case might indicate... Or as Catherine Gritt puts it, "if it ain't broke, don't fix it." Ziggurat (Claremont Place) LLP v HCC International Insurance Company plc

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